[wp-meta] [Making WordPress.org] #8118: Some emails from Slack via chat.wordpress.org get discarded before reaching the inbox

[Making WordPress.org]

#8118: Some emails from Slack via chat.wordpress.org get discarded before reaching
the inbox
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 Reporter:  tobifjellner                        |       Owner:  dd32
     Type:  defect (bug)                        |      Status:  assigned
 Priority:  high                                |   Milestone:
Component:  Communication (Matrix, Slack, IRC)  |  Resolution:
 Keywords:  reporter-feedback                   |
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Changes (by dd32):

 * keywords:   => reporter-feedback


Comment:

 @tobifjellner Do you have any information on what you're seeing here?
 Other than people suggesting they're not seeing the emails?

 Correctly configured email forwarders can forward emails without issue,
 infact, DMARC is especially helpful here as the SPF doesn't need to pass
 in order for the email to be forwarded. As long as they don't alter the
 email contents / headers.

 In the case of emails from Slack, they're passing through our forwarder
 and Gmail is showing it as fine.

 I've just tested with a Outlook.com.au email address (aka Hotmail) and ALL
 emails from WordPress.org are being filtered to spam, but it shows DKIM
 and SPF passing (Both on the original Slack contents, and on the forwarded
 signature).

 Changing the From on these emails would likely cause extra issues, as we'd
 have to strip out the Slack email signatures, and we'd likely hit spam
 filters thinking it's a phishing email (since the headers say it's not a
 slack email, but the contents says it is)

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Ticket URL: <https://meta.trac.wordpress.org/ticket/8118#comment:1>
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