[wp-meta] [Making WordPress.org] #7903: Astra theme preview is not available .

[Making WordPress.org]

#7903: Astra theme preview is not available .
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 Reporter:  yssambare    |      Owner:  (none)
     Type:  defect       |     Status:  assigned
  (bug)                  |
 Priority:  high         |  Milestone:
Component:  Theme        |   Keywords:  dev-feedback needs-dev-note needs-
  Directory              |  testing-info
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 We have recently identified an issue with the Astra theme's preview on
 WordPress.org, accessible via the following link:

 https://wordpress.org/themes/astra/preview/

 https://bsf.d.pr/i/J0OdKt

 Issue:
 The theme preview is not loading and instead displays the following error
 message:

 Theme Preview for Astra is not available due to PHP Fatal Error.

 Current Understanding:
 We are aware that the issue is originating from the Astra theme itself.
 However, since we do not have access to the server-side error logs and
 lack control over the WordPress.org environment, we are unable to identify
 the root cause.

 Request for Assistance:
 Could you please share the relevant error logs associated with this issue?
 Having access to these logs will help us pinpoint the exact cause of the
 error and address it effectively.

 We appreciate your support in this matter. Please let us know if we can
 provide any additional information to assist in the investigation.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7903>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org