[wp-meta] [Making WordPress.org] #7765: Passkey work in chrome but not in firefox

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Mon Sep 9 00:22:09 UTC 2024


#7765: Passkey work in chrome but not in firefox
--------------------------------+----------------------
 Reporter:  kallookoo           |       Owner:  (none)
     Type:  defect (bug)        |      Status:  closed
 Priority:  normal              |   Milestone:
Component:  WordPress.org Site  |  Resolution:  invalid
 Keywords:                      |
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Changes (by dd32):

 * status:  new => closed
 * resolution:   => invalid


Comment:

 Hi!

 Unfortunately Firefox on Mac does not support Touch ID, this is not
 something that WordPress.org can support as it's a browser/OS limitation,
 rather than a code issue.

 Only Chrome and Safari can currently use Apple Touch ID.

 For WordPress.org 2FA with Mac + Firefox, you should either use a) Auth
 App (which could be 1Password or other such managers that support TOTP, if
 you don't wish to use a mobile app) or b) A supported hardware key (Such
 as a yubikey, google titan, nitrokey, trustkey, solokeys, or any other
 FIDO2 compatible key) or c) a Recovery/Backup code.

 I'm closing this as `invalid` as there's not actually anything broken here
 from the WordPress.org perspective, although the user-experience is
 definitely not ideal.

 If you have an idea of how to communicate this kind of scenario to a user,
 please do comment with a suggestion, we'll see it and if appropriate re-
 open/implement it.

 Mozilla tracking issue:
 https://bugzilla.mozilla.org/show_bug.cgi?id=1536482

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7765#comment:1>
Making WordPress.org <https://meta.trac.wordpress.org/>
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