[wp-meta] [Making WordPress.org] #7765: Passkey work in chrome but not in firefox
Making WordPress.org
noreply at wordpress.org
Mon Sep 9 00:22:09 UTC 2024
#7765: Passkey work in chrome but not in firefox
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Reporter: kallookoo | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: WordPress.org Site | Resolution: invalid
Keywords: |
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Changes (by dd32):
* status: new => closed
* resolution: => invalid
Comment:
Hi!
Unfortunately Firefox on Mac does not support Touch ID, this is not
something that WordPress.org can support as it's a browser/OS limitation,
rather than a code issue.
Only Chrome and Safari can currently use Apple Touch ID.
For WordPress.org 2FA with Mac + Firefox, you should either use a) Auth
App (which could be 1Password or other such managers that support TOTP, if
you don't wish to use a mobile app) or b) A supported hardware key (Such
as a yubikey, google titan, nitrokey, trustkey, solokeys, or any other
FIDO2 compatible key) or c) a Recovery/Backup code.
I'm closing this as `invalid` as there's not actually anything broken here
from the WordPress.org perspective, although the user-experience is
definitely not ideal.
If you have an idea of how to communicate this kind of scenario to a user,
please do comment with a suggestion, we'll see it and if appropriate re-
open/implement it.
Mozilla tracking issue:
https://bugzilla.mozilla.org/show_bug.cgi?id=1536482
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Ticket URL: <https://meta.trac.wordpress.org/ticket/7765#comment:1>
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