[wp-meta] [Making WordPress.org] #2214: Forums: Automate Support badges

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Fri Mar 22 10:27:01 UTC 2024


#2214: Forums: Automate Support badges
----------------------------+---------------------
 Reporter:  SergeyBiryukov  |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:  Q1
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by jordesign):

 Coming to this with fresh(ish) eyes - as this would be something really
 great to get nudged through.

 Everything mentioned above seems pretty good. I'd summarise the proposal
 (post discussion to be).

 * Automate the addition of the Support Contributor badge at after 400
 replies.
 * Support Team badge:
  - Upon change of role to moderator (or higher), send request to Profiles
 association handler to assign badge.
  - Upon change of role from moderator to something lower, send request to
 Profiles association handler to remove badge.

 The consideration of some 'stretch' functionality:
 * An email when a user is awarded the Support Contributor badge to
 congratulate them, and recommend they join the #forums in Slack.
 * Emails at different milestones (first reply, 100th reply) to encourage
 users
 * Notifications in Slack when a user is awarded a badge.

 If needed - these could be added as separate Trac tickets.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/2214#comment:52>
Making WordPress.org <https://meta.trac.wordpress.org/>
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