[wp-meta] [Making WordPress.org] #7463: Encountering 500 error submitting photos to the directory

Making WordPress.org noreply at wordpress.org
Tue Mar 19 11:07:19 UTC 2024


#7463: Encountering 500 error submitting photos to the directory
-----------------------------+---------------------
 Reporter:  desrosj          |       Owner:  (none)
     Type:  defect (bug)     |      Status:  new
 Priority:  normal           |   Milestone:
Component:  Photo Directory  |  Resolution:
 Keywords:                   |
-----------------------------+---------------------

Comment (by roytanck):

 I ran into this, and noticed that reducing the resolution of the images
 made them upload perfectly. Initially, I tried uploading images exported
 from Lightroom at 7500px (the maximum value in the guidelines). I tried
 two images, and both failed.

 When I modified the Lightroom export settings to scale them down to
 6000px, both uploaded without issues. All other export settings were the
 same.

 I assume that processing the images allocates a lot of memory, and more so
 for high resolution images? Perhaps that could be part of the issue?

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7463#comment:4>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


More information about the wp-meta mailing list