[wp-meta] [Making WordPress.org] #7463: Encountering 500 error submitting photos to the directory
Making WordPress.org
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Tue Mar 19 11:07:19 UTC 2024
#7463: Encountering 500 error submitting photos to the directory
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Reporter: desrosj | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone:
Component: Photo Directory | Resolution:
Keywords: |
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Comment (by roytanck):
I ran into this, and noticed that reducing the resolution of the images
made them upload perfectly. Initially, I tried uploading images exported
from Lightroom at 7500px (the maximum value in the guidelines). I tried
two images, and both failed.
When I modified the Lightroom export settings to scale them down to
6000px, both uploaded without issues. All other export settings were the
same.
I assume that processing the images allocates a lot of memory, and more so
for high resolution images? Perhaps that could be part of the issue?
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Ticket URL: <https://meta.trac.wordpress.org/ticket/7463#comment:4>
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