[wp-meta] [Making WordPress.org] #7463: Encountering 500 error submitting photos to the directory

[Making WordPress.org]

#7463: Encountering 500 error submitting photos to the directory
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 Reporter:  desrosj          |       Owner:  (none)
     Type:  defect (bug)     |      Status:  new
 Priority:  normal           |   Milestone:
Component:  Photo Directory  |  Resolution:
 Keywords:                   |
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Comment (by coffee2code):

 This happens occasionally and usually (from what I've seen) involves a
 photo needing rotating (or at least the site thinking the photo needs
 rotating). There's something about certain photos that causes the process
 to either time out or consume too much memory.

 Oddly enough your submission failures did not trigger an error. The only
 such error in the logs in the last week is from the 10th and not by you.
 So this might be a different kind of failure? If the site doesn't like a
 photo, I don't believe it ever likes it on subsequent resubmissions,
 though we welcome a resubmit to try again (which most people keep doing
 multiple times anyhow).

 Currently this ticket doesn't provide any additional context over two
 related and open tickets, so I'd normally close this as a duplicate of the
 oldest of the two (#6142; also see #7163). But I'll leave it open for now
 if additional investigation results in more context and since this sounds
 like it might be a different issue.

 Feel free to DM me or link the photo and I can investigate as well.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7463#comment:3>
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