[wp-meta] [Making WordPress.org] #7434: Improve Support Forum side bar.

[Making WordPress.org]

#7434: Improve Support Forum side bar.
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 Reporter:  dufresnesteven  |      Owner:  (none)
     Type:  defect (bug)    |     Status:  new
 Priority:  normal          |  Milestone:
Component:  Support Forums  |   Keywords:
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 As a user arriving from the plugin directory looking for support or to
 evaluate a plugin's support history, I am presented with a confusing and
 at first glance, redundant set of links in the support forum sidebar on
 the right. For example, visit any plugin support forum root. (ie:
 https://wordpress.org/support/plugin/contact-form-7/)



 Here is a textual representation of the sidebar:

 **Top Section**
 Plugin Image
 Plugin Name
 Frequently Asked Questions
 Support Threads
 Active Topics
 Unresolved Topics
 Reviews


 ...

 **Bottom Section**
 Views
 Topics with no replies
 Non-support topics
 Resolved topics
 Unresolved topics
 All topics


 **Observations**


 **Top Section**
 - "Support Threads" and "Active Topics" display a very similar list except
 "Active topics" doesn't show pinned results. Do we need both?



 **Bottom Section**
 - As a user seeking help or evaluating the plugin, I don't see how the
 "View" section provides any value. All the links navigate me away from
 this plugin and drop me in generic forums.


 **Solution**
 Don't show the view section when viewing plugins. If we must, only for
 admins.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7434>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org