[wp-meta] [Making WordPress.org] #7597: Plugin Review Submission - Change the date for new version uploads

[Making WordPress.org]

#7597: Plugin Review Submission - Change the date for new version uploads
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 Reporter:  foosantos                    |       Owner:  dd32
     Type:  defect (bug)                 |      Status:  assigned
 Priority:  high                         |   Milestone:
Component:  Plugin Directory             |  Resolution:
 Keywords:  needs-patch has-screenshots  |
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Comment (by dd32):

 The `Waiting Since` references the last email from a customer in the
 thread, since we're adding a Note, it doesn't update it.

 Instead of adding a note, we can add a reply to the thread, which will
 bump the date.

 There's two options from there though;
 1. Set as an "imported" reply, HelpScout will not send emails in this
 case. No notifications happen (ie. If you're assigned the HS ticket, you
 won't get an email about the update)
 2. Set as a normal reply, HelpScout will send the plugin author the email
 as well as adding to the email thread, HelpScout emails to the assigned
 reviewer will be triggered.

 In both cases, the Name of the reply will list the Systems user as being
 the reply author.

 Out of the above options, `1` seems to be the safest option, as it won't
 cause emails to be sent to the end-user.
 `2` seems to be appropriate though; with the caveat that we'll only ever
 be able to add public information to the email thread. That seems fine, to
 me.. With #7598 they'll also get a copy of their feedback / notes for the
 upload.

 The other option would be to add the reply, and a note with any private
 details (Which currently the ZIP is the only kinda 'secret' data, and it's
 not sensitive or need to be secret IMHO).

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7597#comment:1>
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