[wp-meta] [Making WordPress.org] #7596: Adding Support Reps: Include an "I have read the support guidelines" checkbox

Making WordPress.org noreply at wordpress.org
Thu Apr 18 00:51:51 UTC 2024


#7596: Adding Support Reps: Include an "I have read the support guidelines"
checkbox
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 Reporter:  mrfoxtalbot       |       Owner:  (none)
     Type:  enhancement       |      Status:  new
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:
 Keywords:                    |
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Comment (by dd32):

 The major problem with this is that you're not actually verifying
 anything.

 Asking the plugin author if the support rep has read it, is.. pointless..
 They're just going to click the checkbox and no further action will be
 taken.

 There's zero reason to believe that the support rep is even aware of the
 forum guidelines.

 This is probably better off targeting the support reps directly.

 ----

 One manner that it could be done, is having a banner at the top of the
 support forums that the actual support rep (and plugin authors!!)
 explicitly agree to dismiss.

 The notice could even be versioned, so if the forum guidelines get
 updated, we can require that everyone gets the notice again.

 I suspect showing the notice to everyone isn't needed - just those who
 have additional roles on the forums (Plugin author, support rep,
 moderator, etc)

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7596#comment:2>
Making WordPress.org <https://meta.trac.wordpress.org/>
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