[wp-meta] [Making WordPress.org] #7323: BUG / Issue with this WordPress support forum
Making WordPress.org
noreply at wordpress.org
Thu Oct 26 12:34:43 UTC 2023
#7323: BUG / Issue with this WordPress support forum
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Reporter: peopleinside | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: Support Forums | Resolution: invalid
Keywords: |
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Comment (by peopleinside):
I'm deluded by this reply and ticket but is what I can expect.
I can understood that if you are unable to reproduce, can be not possibile
made a fix but, not all of what I wrote is impossibile or hard to
reproduce.
My ticket and my report is about your forum software used for give support
at WordPress.org reporting to you I'm loosing many times replies I made.
Why this happen?
It's easy to reproduce part of what I'm reporting.
You just need to open a topic or a reply template in the forum and made
some input in the text editor, now try to press the back button of the
browser for example. You need have visited a different page before reach
the forum input field. When the browser try to redirect you to another
page, there is no forum check to avoid the input text inserted in the
forum and not yet send, is lost.
Usually forums and form alert with a message box if input text has been
made and is not saved or send. The message box allow you to stay in the
page to avoid text loosing.
Not only this is not present but when the browser change the page, if you
try to get again in the form where your text was written without be saved
or sent, the form will be erased from all text.
If you will avoid this, maybe the issue I reported about the forum that
let me write a reply but when I press send a login link is showed and all
text loosed, can be restored.
I suppose my report is just a single report that has no importance. You
need maybe more users that report the same issue I'm reporting for
considering a fix.
I think is bad when a input field let user type input without have any
measure to avoid text loosing before this text are submitted then saved in
the database.
I note that the ticket is closed without a solution.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/7323#comment:7>
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