[wp-meta] [Making WordPress.org] #7323: BUG / Issue with this WordPress support forum

Making WordPress.org noreply at wordpress.org
Thu Oct 26 12:34:43 UTC 2023


#7323: BUG / Issue with this WordPress support forum
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 Reporter:  peopleinside    |       Owner:  (none)
     Type:  defect (bug)    |      Status:  closed
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:  invalid
 Keywords:                  |
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Comment (by peopleinside):

 I'm deluded by this reply and ticket but is what I can expect.
 I can understood that if you are unable to reproduce, can be not possibile
 made a fix but, not all of what I wrote is impossibile or hard to
 reproduce.

 My ticket and my report is about your forum software used for give support
 at WordPress.org reporting to you I'm loosing many times replies I made.
 Why this happen?

 It's easy to reproduce part of what I'm reporting.
 You just need to open a topic or a reply template in the forum and made
 some input in the text editor, now try to press the back button of the
 browser for example. You need have visited a different page before reach
 the forum input field. When the browser try to redirect you to another
 page, there is no forum check to avoid the input text inserted in the
 forum and not yet send, is lost.

 Usually forums and form alert with a message box if input text has been
 made and is not saved or send. The message box allow you to stay in the
 page to avoid text loosing.

 Not only this is not present but when the browser change the page, if you
 try to get again in the form where your text was written without be saved
 or sent, the form will be erased from all text.

 If you will avoid this, maybe the issue I reported about the forum that
 let me write a reply but when I press send a login link is showed and all
 text loosed, can be restored.

 I suppose my report is just a single report that has no importance. You
 need maybe more users that report the same issue I'm reporting for
 considering a fix.

 I think is bad when a input field let user type input without have any
 measure to avoid text loosing before this text are submitted then saved in
 the database.

 I note that the ticket is closed without a solution.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7323#comment:7>
Making WordPress.org <https://meta.trac.wordpress.org/>
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