[wp-meta] [Making WordPress.org] #7323: BUG / Issue with this WordPress support forum

Making WordPress.org noreply at wordpress.org
Wed Oct 25 11:46:48 UTC 2023


#7323: BUG / Issue with this WordPress support forum
----------------------------+--------------------
 Reporter:  peopleinside    |      Owner:  (none)
     Type:  defect (bug)    |     Status:  new
 Priority:  normal          |  Milestone:
Component:  Support Forums  |   Keywords:
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 Hi, I want report an issue that happen when I need request support using
 the WordPress.org forum.

 This issue happen more then one time in different mounts and caused my
 replies and post to be lost forever. I need rewrite from zero a long post
 after this forum has made my post to be lost before was submitted.

 There are two different issues. One issue happen if from a PC where I’m
 logged into my WordPress.org account I start a discussion or I reply to a
 discussion then I get out of my PC and on my mobile phone I receive an
 email with a reply from a plugin developer or from you. What I do I open
 the link to reply from the mobile but I’m not logged into WordPress from
 the mobile, I log in and I’m able to reply.

 Then I go back to my PC where I was logged. I click again on an email link
 to add info on one or another topic, I was able to write a reply but when
 I submit the reply the reply is lost because the system ask me to login.

 Going back with the browser button never help to save the text not
 submitted that is lost forever.

 The first issue happen because seems I can be logged just from one device,
 if one device (PC) is logged then, in a second moment, I login from a
 mobile phone and reply, when I get back to the PC I will see me logged in
 the forum but when I write a short or a long reply and press submit, the
 message is lost, not submitted and I see I need log in and write again
 from zero my reply.

 The second issue is that I accidentally clicked a browser button that made
 the browser change the page while I was writing a reply in the forum. All
 text loosed. There is no alert in the browser that stop leaving the page
 if an input text has been made in the forum.

 Will be nice if this two issues can be reported and I hope in a fix in the
 future. Loose text like this reply, that is long, is stressful.

 https://wordpress.org/support/topic/bug-issue-with-this-wordpress-support-
 forum/

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7323>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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