[wp-meta] [Making WordPress.org] #7000: Support Forums: Introduce a "soft" or "watched" flag status
Making WordPress.org
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Thu May 18 18:01:27 UTC 2023
#7000: Support Forums: Introduce a "soft" or "watched" flag status
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Reporter: mrfoxtalbot | Owner: (none)
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Support Forums | Keywords:
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This ties directly to [https://meta.trac.wordpress.org/ticket/6834 6834].
During the
[https://wordpress.slack.com/archives/C02RQC6RW/p1684430807809089 weekly
support team chat today], we discussed how we sometimes resort to
modwatching users because we ''suspect'' they might do something against
the guidelines at some point in the future. This feels like the wrong use
of that flag and can lead users to be confused or upset since it is not
clear what guidelines they actually broke.
At the same time, it is also true that we will see trends in posts and
that seasoned moderators are very good at anticipating "bad stuff" but do
not have an effective way to keep an eye on these users other than
modwatching them.
To bridge this gap, we could create an intermediate "soft" flag that would
not have any effect on the user's ability to post, but would list these
users' posts alongside the ones that need moderation just to help us keep
an eye on them. These "watched" posts could be in a different color, just
to distinguish them easily.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/7000>
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