[wp-meta] [Making WordPress.org] #6834: Support Forums: Require a reason when flagging a user

[Making WordPress.org]

#6834: Support Forums: Require a reason when flagging a user
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 Reporter:  Clorith         |       Owner:  (none)
     Type:  enhancement     |      Status:  reopened
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by Ipstenu):

 I say this constantly: Asking the volunteer mods to do MORE work results
 in FEWER mods and MORE mistakes.

 Also I want to caution: **TELLING someone they got mod-looked for calling
 people names rarely, if ever, works out well.** Seriously few people in
 the history of ever have taken that well. It's like how asking someone to
 calm down never works.

 I would recommend a different kind of user-note or a form that lets
 people:

 1. Flag a user _or ban them_ as a dropdown
 2. Pick a general option of WHY flagged (bad language/spammy
 links/dogpiling on a review/etc) from a dropdown (if OTHER, then it's free
 form)
 3. Write in a detailed Mod note as to why. Include the stuff like the
 history, exactly what was said and to whom, etc. This may require some NON
 PUBLIC info (like IPs and emails) so for privacy protection, it might be
 different.

 That would then email a sanitized version of the situation and now we
 don't have to worry about mods being followed home. No need to reply in
 public. Just:

 > Your reply/post [subject of thread] was removed for [reason from option
 2] and your account has been flagged for moderation.
 >
 > This means [explain what modlook means].
 >
 > If you have questions/concerns please come to the #forums channel in
 slack...
 >
 > The original content of your comment is included below:
 > [original comment]

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Ticket URL: <https://meta.trac.wordpress.org/ticket/6834#comment:12>
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