[wp-meta] [Making WordPress.org] #6842: Remove "This topic is not a support question" checkbox

Making WordPress.org noreply at wordpress.org
Wed Mar 8 18:18:33 UTC 2023


#6842: Remove "This topic is not a support question" checkbox
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 Reporter:  zoonini         |       Owner:  (none)
     Type:  defect (bug)    |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by Clorith):

 This field does actually have a use case within plugins and themes, where
 the responded to support topics that's displayed on their plugin/theme
 landing pages, and the "percentage of resolved support requests" does take
 this into consideration to filter out topics.

 It's not the best name for the field, I agree, it could instead be
 something more direct. Finding a better label for it though, is hard,
 since if it isn't a support request it could be one of many things, the
 first that come to mine would be bug reports or feature requests, but
 writing them all out is much harder than saying "I'm not looking for help,
 but I want to share something", if that makes sense.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/6842#comment:1>
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