[wp-meta] [Making WordPress.org] #7161: Remove auto-closure from support from threads and add warning if thread is old instead

[Making WordPress.org]

#7161: Remove auto-closure from support from threads and add warning if thread is
old instead
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 Reporter:  alh0319         |      Owner:  (none)
     Type:  enhancement     |     Status:  new
 Priority:  high            |  Milestone:
Component:  Support Forums  |   Keywords:
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 Support forum threads should not close automatically to replies. There are
 multiple use cases where it is necessary to respond to an "old" thread,
 for example:
 * As a plugin dev, we forgot to subscribe to a plugin's forum and only saw
 support threads many months later. Currently, there is no way to provide
 assistance on these threads.
 * If a user requests a feature that is not currently available and you
 release it many months later, it would be nice to update their support
 request and let them know.

 This was referenced as a footnote in #6722, but can be handled separately
 from changing time to edit posts. IMO, this is way more important.

 In a conversation on post status @matt suggested removing the colsure
 completely and adding a warning instead:
    Let's move away from auto-closing to just having a warning that you're
 replying
    to an old thread

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7161>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org