[wp-meta] [Making WordPress.org] #7137: Forum welcome message when somone posts for the first time

Making WordPress.org noreply at wordpress.org
Thu Jul 13 17:40:10 UTC 2023


#7137: Forum welcome message when somone posts for the first time
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 Reporter:  zoonini         |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by foosantos):

 I love this idea. If we implement this, it would be cool to have it on the
 Rosetta sites as well.

 > Comments are often providing help, whereas a topic is usually asking for
 help, so the context might be different.

 I think we should definitely differentiate both.

 For helpers (when replying to topic), I believe we could consider adding
 this:

 * Do not show the message if they are replying to their own topic (I don't
 think it makes sense to show it if they are the OP).
 * Add a threshold to avoid it triggering after only 1-2 replies. I would
 wait for at least 5-10 replies.

 > Should we also look into sending out an email? Marius had mentioned that
 in the past, emails were avoided because enough people marking emails sent
 via WordPress.org as spam could cause deliverability problems for the
 whole system.

 An idea could be to only send the email to helpers (not to folks asking
 for help).

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7137#comment:4>
Making WordPress.org <https://meta.trac.wordpress.org/>
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