[wp-meta] [Making WordPress.org] #7140: Slackbot to generate a ping when Plugin Review team sends initial review email

[Making WordPress.org]

#7140: Slackbot to generate a ping when Plugin Review team sends initial review
email
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 Reporter:  zoonini      |      Owner:  (none)
     Type:  enhancement  |     Status:  new
 Priority:  normal       |  Milestone:
Component:  Slack & IRC  |   Keywords:
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 Members of the Plugin Review team have noticed that when they email a user
 who's submitted a plugin with the initial review, about 80% of people
 never reply. This stops the review from progressing and prevents the
 plugin from ever getting into the repo.

 It also accounts for a lot of review time that's potentially wasted.

 In case emails from plugins at wordpress.org are being missed by the
 submitter – perhaps caught in a spam filter or otherwise not being seen –
 let's create a Slackbot to ping the user in Slack, in addition to the
 email.

 The message could say something like:


 "Heads-up: your plugin has been reviewed. Please check your email,
 including any spam folders, for a message from plugins at wordpress.org. If
 you can, please also whitelist this address to ensure deliverability of
 future correspondence from the Plugin Review team.

 This important message contains the details of your initial review, with a
 list of items to be addressed to move on to the next step.

 If you have **not** received the email, please ping in #pluginreview with
 the name of your plugin, so we can investigate."

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7140>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org