[wp-meta] [Making WordPress.org] #6809: Support Forums: Provide more contextual information in pending views

Making WordPress.org noreply at wordpress.org
Sun Feb 26 18:50:39 UTC 2023

#6809: Support Forums: Provide more contextual information in pending views
 Reporter:  Clorith         |      Owner:  (none)
     Type:  enhancement     |     Status:  new
 Priority:  normal          |  Milestone:
Component:  Support Forums  |   Keywords:
 When a moderator is releasing posts that are held for manual approval,
 they are expected to reassess the account at the same time.

 There are various metric that are used in such a review, including why the
 account is flagged (if it is, there should be a user note, but it also
 happens that Akismet leaves posts in the pending queue if it feels
 something is "off", but it isn't absolutely certain it is spam), and how
 active the user is.

 Currently, to assess the latter, one must visit the users profile, and
 visit the posts, replies, and reviews created by this user pages, modify
 the URL to include the `view=all` query string, and then go back in time
 and look at the activity.

 We can improve on that flow. The "pending" view is a restricted one to
 those with the appropriate capabilities, so pulling relevant data is much

 We can start by introducing details such as when was the users last post
 archived (if ever); and if they have archived content, how much activity
 has the account seen since their last content which was found to not
 follow the guidelines.

 By introducing these quick-references, we will significantly lower the
 barrier to completing "on the fly reviews" of accounts, and make it easier
 to assess (and unflag!) them, even in a busy part of the day where it may
 not always be easy to go through all those steps.

Ticket URL: <https://meta.trac.wordpress.org/ticket/6809>
Making WordPress.org <https://meta.trac.wordpress.org/>
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