[wp-meta] [Making WordPress.org] #6809: Support Forums: Provide more contextual information in pending views
Making WordPress.org
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Sun Feb 26 18:50:39 UTC 2023
#6809: Support Forums: Provide more contextual information in pending views
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Reporter: Clorith | Owner: (none)
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Support Forums | Keywords:
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When a moderator is releasing posts that are held for manual approval,
they are expected to reassess the account at the same time.
There are various metric that are used in such a review, including why the
account is flagged (if it is, there should be a user note, but it also
happens that Akismet leaves posts in the pending queue if it feels
something is "off", but it isn't absolutely certain it is spam), and how
active the user is.
Currently, to assess the latter, one must visit the users profile, and
visit the posts, replies, and reviews created by this user pages, modify
the URL to include the `view=all` query string, and then go back in time
and look at the activity.
We can improve on that flow. The "pending" view is a restricted one to
those with the appropriate capabilities, so pulling relevant data is much
easier.
We can start by introducing details such as when was the users last post
archived (if ever); and if they have archived content, how much activity
has the account seen since their last content which was found to not
follow the guidelines.
By introducing these quick-references, we will significantly lower the
barrier to completing "on the fly reviews" of accounts, and make it easier
to assess (and unflag!) them, even in a busy part of the day where it may
not always be easy to go through all those steps.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/6809>
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