[wp-meta] [Making WordPress.org] #5951: It should be easier for a user to go to the right language support forum.

Making WordPress.org noreply at wordpress.org
Wed Apr 26 09:34:20 UTC 2023


#5951: It should be easier for a user to go to the right language support forum.
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 Reporter:  NekoJonez       |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by mrfoxtalbot):

 This came up during last week's
 [https://make.wordpress.org/support/2023/04/support-ticket-triage-session-
 april-26th-2023-at-0800-utc/ bug scrub].

 If I understand correctly, we are currently combining IP Geo-location with
 browser language. The issue does not appear so much detection but A)
 Showing the message in more places and B) Improving the content of the
 message.

 **Include link to full list of languages**

 I would propose suggesting a specific language (just as it works now) but
 also adding a direct link to [https://make.wordpress.org/support/handbook
 /contributing-to-the-wordpress-forums/support-forums-in-your-language/ the
 full list of languages], as @sterndata suggests.

 **Show the banner in more places**

 Let's show the banner in https://wordpress.org/support/forums/
 Any other places where we could also show it?

 **WP.org site redesign**

 Let's take into account that the wp.org is being redesign and go for
 something simple, as it will likely need to be revisited once the new
 design has been rolled out.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/5951#comment:16>
Making WordPress.org <https://meta.trac.wordpress.org/>
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