[wp-meta] [Making WordPress.org] #6418: Append a "Read reply by author" link if there is one on the review overview page

Making WordPress.org noreply at wordpress.org
Fri Nov 18 00:40:33 UTC 2022


#6418: Append a "Read reply by author" link if there is one on the review overview
page
------------------------------+-----------------------
 Reporter:  ReneHermi         |       Owner:  (none)
     Type:  enhancement       |      Status:  assigned
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:
 Keywords:  needs-patch       |
------------------------------+-----------------------
Changes (by coffee2code):

 * priority:  high => normal


Comment:

 For future clarification, this ticket differs from #1805 in that this is
 requesting that the reviews tab indicate if a support representative for
 the plugin has replied to the review whereas #1805 requested that the
 replies count (in general) be noted. #1805 has been implemented.

 It's a bit more work to determine if a support representative has replied
 to the review. Even the forum's listing of reviews for a plugin doesn't
 indicate if that has been the case. It's only known by actually viewing
 the review thread itself.

 Ideally, the support forums would detect (on submission) if it's a support
 rep reply and set a post meta field value to indicate as much. Then it
 would be trivial for the Plugin Directory (which is on a different
 network, though it has direct access to the Support Forum's database) to
 obtain. The existing reviews and support threads for all plugins and
 themes would need to be retroactively processed to potentially set the
 post meta flag.

 And, of course, we'll need a mockup to determine, after #1805, how a
 support rep reply should be denoted.

 @ReneHermi: It seems like you may be happy with the solution implemented
 for #1805. If that's adequate, we can close this ticket. If not, further
 discussion can be had to decide if it's worth the effort to implement
 this, which likely won't be soon.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/6418#comment:10>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


More information about the wp-meta mailing list