[wp-meta] [Making WordPress.org] #6418: Append a "Read reply by author" link if there is one on the review overview page
Making WordPress.org
noreply at wordpress.org
Fri Nov 18 00:40:33 UTC 2022
#6418: Append a "Read reply by author" link if there is one on the review overview
page
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Reporter: ReneHermi | Owner: (none)
Type: enhancement | Status: assigned
Priority: normal | Milestone:
Component: Plugin Directory | Resolution:
Keywords: needs-patch |
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Changes (by coffee2code):
* priority: high => normal
Comment:
For future clarification, this ticket differs from #1805 in that this is
requesting that the reviews tab indicate if a support representative for
the plugin has replied to the review whereas #1805 requested that the
replies count (in general) be noted. #1805 has been implemented.
It's a bit more work to determine if a support representative has replied
to the review. Even the forum's listing of reviews for a plugin doesn't
indicate if that has been the case. It's only known by actually viewing
the review thread itself.
Ideally, the support forums would detect (on submission) if it's a support
rep reply and set a post meta field value to indicate as much. Then it
would be trivial for the Plugin Directory (which is on a different
network, though it has direct access to the Support Forum's database) to
obtain. The existing reviews and support threads for all plugins and
themes would need to be retroactively processed to potentially set the
post meta flag.
And, of course, we'll need a mockup to determine, after #1805, how a
support rep reply should be denoted.
@ReneHermi: It seems like you may be happy with the solution implemented
for #1805. If that's adequate, we can close this ticket. If not, further
discussion can be had to decide if it's worth the effort to implement
this, which likely won't be soon.
--
Ticket URL: <https://meta.trac.wordpress.org/ticket/6418#comment:10>
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