[wp-meta] [Making WordPress.org] #6191: Automatically prompt for review once a support ticket is resolved

[Making WordPress.org]

#6191: Automatically prompt for review once a support ticket is resolved
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 Reporter:  sarathgp         |       Owner:  (none)
     Type:  feature request  |      Status:  assigned
 Priority:  normal           |   Milestone:
Component:  Support Forums   |  Resolution:
 Keywords:                   |
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Comment (by tobifjellner):

 First a comment on the words used:
 What we've got is a support forum with topics and threads. There are no
 **tickets**.

 As a translator, I often create topics in order to inform a plugin/theme
 developer about some language issue with their code. Yes, I mark those
 topics as "Not a support question", but the representative of the
 developer still tends to click the button to "mark as resolved", which
 then would prompt me to file a review for something I never have used?

 Or do you only want this when the original poster marks something as
 resolved? If I'd be automatically carried over to a review form every time
 I mark my topic as resolved, then I'd just stop marking my topics as
 resolved...

 I think the current way of things actually works better: When/if a
 theme/plugin rep feels they've provided good value, they often add
 suggestion to leave a review. Using some text expander, this is easily
 accomplished.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/6191#comment:1>
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