[wp-meta] [Making WordPress.org] #6079: Clearer thread URLs and email notifications

Making WordPress.org noreply at wordpress.org
Wed Mar 9 23:07:08 UTC 2022


#6079: Clearer thread URLs and email notifications
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 Reporter:  galbaras        |       Owner:  (none)
     Type:  defect          |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:  has-patch       |
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Comment (by johnjamesjacoby):

 Replying to [comment:20 tellyworth]:
 > Just noting for feedback that this has affected automated email
 filtering for some users. Especially those that use subject lines to route
 plugin support requests on the forum into a support ticket tool.

 You know, I’d considered that, but didn’t think to question it since the
 blog name is represented in the sender. 😬

 I checked the email RFCs and did not find a hard length limit on the
 subject header. If we want to limit it, we get to set our own patterns.
 Advice varies on the web in my research here, too. I would think first 3
 or 4 words of [blog name] and 3 or 4 words of [forum title] would be
 adequate?

 Should we revert and put the blog name back at the front so existing email
 filters keep working?

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/6079#comment:21>
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