[wp-meta] [Making WordPress.org] #6079: Clearer thread URLs and email notifications

Making WordPress.org noreply at wordpress.org
Sat Feb 5 03:16:40 UTC 2022

#6079: Clearer thread URLs and email notifications
 Reporter:  galbaras        |      Owner:  (none)
     Type:  defect          |     Status:  new
 Priority:  normal          |  Milestone:
Component:  Support Forums  |   Keywords:
 **Clearer URLs**

 Support thread URLs do not contain the slug of the forum (e.g. plugin
 name) they apply to. This makes them less useful when trying to recall the
 issue involved, particularly after a pause in the discussion, and prevents
 the successful use of `site:` type Google searches.

 Example: https://wordpress.org/support/topic/cant-save-settings-56/

 Please consider replacing `topic` with the forum slug in support thread

 Example: https://wordpress.org/support/youtube-embed-plus/cant-save-

 Alternative: Example: https://wordpress.org/support/plugin/youtube-embed-

 As a matter of fact, both of these already redirect successfully to the
 official URL. Why not have a more meaningful/useful official URL, or, at
 the very least, use it in email messages?

 **Email Notifications**

 Email notifications about thread updates also show no indication if the
 forum they're in. Again, this makes recall difficult sometimes.

 Example: `[WordPress.org Forums] Can't Save Settings`

 Forum notifications are sent from `WordPress.org Forums
 <noreply at wordpress.org>`, so the string prefix `[WordPress.org Forums] `
 in the subject is redundant, and can be removed to make room for a forum

 Using the forum name (e.g. Plugin: Embed Plus Plugin for YouTube, with
 YouTube Gallery, Channel, Playlist, Live Stream, Facade) may be too long,
 but slugs are normally OK, so a capitalized version of the forum slug
 would be better (e.g. Plugin: Youtube Embed Plus) for the email subject.

 Example: `[Plugin: Youtube Embed Plus] Can't Save Settings`

 The full name of the forum can then be added for reference in the body of
 the email.

 Example: `Plugin: Embed Plus Plugin for YouTube, with YouTube Gallery,
 Channel, Playlist, Live Stream, Facade`

Ticket URL: <https://meta.trac.wordpress.org/ticket/6079>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org

More information about the wp-meta mailing list