[wp-meta] [Making WordPress.org] #6455: the /view/all-topics view is frequently failing

Making WordPress.org noreply at wordpress.org
Thu Aug 25 18:29:54 UTC 2022

#6455: the /view/all-topics view is frequently failing
 Reporter:  sterndata       |       Owner:  (none)
     Type:  defect (bug)    |      Status:  new
 Priority:  high            |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |

Comment (by Clorith):

 I'm actually leaning towards removing this view in its entirety.

 It's a view that by design is really heavy, and un-cached, and does not
 actually provide the experience we want to strive for, in my opinion.

 I believe we're putting way too much effort into over-moderation and
 almost aggressive overwatch at times. We have the tools for the community
 to report things that should be looked at, and if those tools are not good
 enough, we should instead focus our efforts on making them good enough.

 I believe this would reduce friction between WordPress.org representatives
 (in this case, moderators or above), and other users of the platform.

 That's not to say that human eyes won't be needed, but picking up a little
 something here and there, as opposed to "hawking for people to jump on"
 (harsh emphasis for effect), is also a much friendlier expectation of
 moderators, and will hopefully reduce the workload placed upon them (and
 maybe help with reducing burnout in the process?).

Ticket URL: <https://meta.trac.wordpress.org/ticket/6455#comment:2>
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