[wp-meta] [Making WordPress.org] #5758: HelpHub feedback form message needs to be improved

[Making WordPress.org]

#5758: HelpHub feedback form message needs to be improved
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 Reporter:  fierevere  |      Owner:  (none)
     Type:  defect     |     Status:  new
 Priority:  normal     |  Milestone:
Component:  HelpHub    |   Keywords:
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 Current feedback form message is not very descriptive and many users are
 trying to get help using this form, however they might dont get any
 response and their comments are silently dropped as unrelated to improving
 documentation.

 Users should be advised to post on support forums if they need any further
 help with their issue.

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 Example article: https://wordpress.org/support/article/faq-my-site-was-
 hacked/

 Current message:
 Feedback you send to us will go only to the folks who maintain
 documentation. They may reach out in case there are questions or would
 like to followup feedback. But that too will stay behind the scenes.


 Maybe adding something like this will help:
 If this article did not help you and you need more support, then please
 post your request at support forums (link to forums)

 (Feel free to suggest/improve the wording)

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Ticket URL: <https://meta.trac.wordpress.org/ticket/5758>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org