[wp-meta] [Making WordPress.org] #6001: Lack of Context for Docs (no learning path) under https://wordpress.org/support/

Making WordPress.org noreply at wordpress.org
Mon Dec 27 16:07:32 UTC 2021


#6001: Lack of Context for Docs (no learning path) under
https://wordpress.org/support/
--------------------------+--------------------
 Reporter:  juanmaguitar  |      Owner:  (none)
     Type:  enhancement   |     Status:  new
 Priority:  normal        |  Milestone:
Component:  HelpHub       |   Keywords:
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 **Issue Description**
 When we visit a doc like
 [Blocks](https://wordpress.org/support/article/blocks/) there are no
 resources to follow a "learning path"

 ![diagram docs blocks](https://user-
 images.githubusercontent.com/422576/147488372-9bfdf277-04ea-4313-9a62-2c2cc7bb1415.png)


 So when a user get to this documents there is no answer to the questions:
 Where am i? Where should I go next? What should I have read before?

 **URL of the Page with the Issue**
 This one is an example https://wordpress.org/support/article/blocks/ but
 any page under https://wordpress.org/support/ have the same problem

 **Why is this a problem?**
 Because I think is super hard for any user to learn about any of the
 topics provided in the docs if they cannot establish an order and
 hierarchy of the docs they are reading

 **Suggested Fix**
 - Establish a clear hierarchy of docs and categories
 - Highlight in the sidebar the category the current document belongs to
 - Suggest knowledge recommended to understand the current document
 - Suggest docs to read after reading the current document
 - Highlight in the top bar where we are

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/6001>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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