[wp-meta] [Making WordPress.org] #5877: Create Review - UX improvements along the entire user journey

Making WordPress.org noreply at wordpress.org
Thu Aug 26 15:40:48 UTC 2021

#5877: Create Review - UX improvements along the entire user journey
 Reporter:  abitofmind        |      Owner:  (none)
     Type:  enhancement       |     Status:  new
 Priority:  normal            |  Milestone:
Component:  Plugin Directory  |   Keywords:
 The entire user experience of creating a review has usability issues along
 different touch points:
 - Website
 - Email notifications
 - Review moderation

 I) Both general usability issues, regarding navigation/orientation and

 II) And also service design issues along the user journey:
 - Missing option "email me a copy" during creation of the review
 - Email notification you receive when your review was archived contains no
 info how to followup
  - how to get a backup to use as the basis for refinements
  - whom/where to contact in case you oppose or in case you experience
 technical issues.

 See below a series of annotated screenshots/mockups which show both the
 problems and the proposed solutions:

Ticket URL: <https://meta.trac.wordpress.org/ticket/5877>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org

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