[wp-meta] [Making WordPress.org] #5860: Make translated support pages discoverable, and prompt translation

Making WordPress.org noreply at wordpress.org
Wed Aug 11 23:18:43 UTC 2021

#5860: Make translated support pages discoverable, and prompt translation
 Reporter:  tellyworth  |      Owner:  (none)
     Type:  defect      |     Status:  new
 Priority:  normal      |  Milestone:
Component:  HelpHub     |   Keywords:
 Currently, support articles such as this one don't provide any obvious
 links to translated versions: https://wordpress.org/support/article/new-

 Some translated versions do exist (such as
 but are not easily discoverable. Nor is there any obvious prompt to help

 This is one of the blockers preventing us from removing old Codex stub
 pages. The equivalent Codex page https://codex.wordpress.org
 /New_To_WordPress_-_Where_to_Start does have a language locator, which
 I'll include in a screenshot.

 We probably need several things:

 1. Links on each helphub page to translated versions of that page. That
 might be in the form of a list something like the language locator, or
 perhaps a dropdown language selector if that's more appropriate.

 2. A link on English pages that prompts users to create translations for
 locales that don't yet have them. My understanding is that this currently
 is a manual process that involves first creating a new page, and then
 copying the existing English content to that page and editing it. We
 should streamline that workflow where possible.

 3. Consider doing something better than just a default 404 page for HH
 articles that aren't yet translated, such as

 Currently it seems like translated HH articles don't have the same slugs,
 and probably don't have any metadata recording their relationship to the
 original page. We'll need to solve that in order to implement 1 and 2

Ticket URL: <https://meta.trac.wordpress.org/ticket/5860>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org

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