[wp-meta] [Making WordPress.org] #5238: Remove or block the support forum for the defunct "Ask Questions" plugin
Making WordPress.org
noreply at wordpress.org
Sun May 31 09:54:01 UTC 2020
#5238: Remove or block the support forum for the defunct "Ask Questions" plugin
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Reporter: sterndata | Owner: (none)
Type: defect | Status: new
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Keywords: |
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Comment (by carike):
Replying to [comment:9 dd32]:
> While that's fair, my question was really "Is there any insight into the
search terms that direct users to this page?"
> While we can dump this page and hope that something more useful ranks
into it's place, it begs the question as to what that will be, but more
specifically, if there is anything at present which will (Because I
suspect there isn't any content for it).
>
> Answers to questions like that will help the Support / Docs teams to
improve the content they are producing, as right now, there is no overall
direction available as they don't have the data to direct it.
@joyously suggested that the forums home page should have an optimized
phrase like "Ask A Question About WordPress" (which is a pretty decent
idea), but it has was not included when design did a mockup for the new
forums homepage.
This is highly unfortunate, since the forums are exactly the place where
people who search Google for this want to land up... They have little
interest in documentation - they want to detail their specific
circumstances.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5238#comment:10>
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