[wp-meta] [Making WordPress.org] #2686: Plugin Search: Search should also take into account the number of ratings

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Mon May 11 23:24:28 UTC 2020

#2686: Plugin Search: Search should also take into account the number of ratings
 Reporter:  bfintal           |       Owner:  (none)
     Type:  enhancement       |      Status:  new
 Priority:  normal            |   Milestone:  Plugin Directory v3 - Future
Component:  Plugin Directory  |  Resolution:
 Keywords:  needs-patch       |

Comment (by gibrown):

 A kinda similar problem exists with support threads. We currently use
 support_threads_resolved which both counts number of threads as well as
 whether they are getting resolved or not. IIRC I also played around with
 the percentage of resolved threads, but there were a bunch of cases where
 that made things a lot worse. Particularly when there were small numbers
 of support threads, or many support threads and only 50% were resolved.

 An example brought up here:
 - search for "translate" https://wordpress.org/plugins/search/translate/
 - translatepress-multilingual has 80k active sites and is 2nd:
 - gtranslate has 200k active sites and is 3rd

 There is a decent argument that the order should be reversed. I'm not
 entirely sure I agree that this is a problem caused by the support
 threads. The ratings count seems like the bigger problem to me. Either way
 it is kinda the same root problem with the alg. It would probably make
 sense that if we can fix the rating we should do something similar for the
 support threads.

 If anyone has the time to create the php code for calculating a Wilson
 score confidence interval for a Bernoulli parameter that would help make
 this happen.

Ticket URL: <https://meta.trac.wordpress.org/ticket/2686#comment:14>
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