[wp-meta] [Making WordPress.org] #5542: Add a way to convert theme reports to support forum posts

Making WordPress.org noreply at wordpress.org
Fri Dec 11 07:31:34 UTC 2020


#5542: Add a way to convert theme reports to support forum posts
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 Reporter:  poena            |       Owner:  (none)
     Type:  enhancement      |      Status:  new
 Priority:  normal           |   Milestone:
Component:  Theme Directory  |  Resolution:
 Keywords:                   |
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Comment (by dd32):

 As these reports are handled via HelpScout currently, do you have any
 suggestions on how this could be achieved?

 Would it be better for '''all theme reports''' to be made as support
 threads for the theme, and flagged for review by the theme reviewers? This
 could also be combined with something like #5539

 Thinking out loud, it could make sense for the reports to go to the
 support forums and be put into a pending-review state (as if moderated),
 if it's not something that the theme reviewers need to respond to (and
 it's a support request) it could instead be marked public and treated like
 all other support threads.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/5542#comment:1>
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