[wp-meta] [Making WordPress.org] #5539: Create an "Ask a Question About WordPress" page
Making WordPress.org
noreply at wordpress.org
Fri Dec 11 04:44:24 UTC 2020
#5539: Create an "Ask a Question About WordPress" page
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Reporter: carike | Owner: (none)
Type: defect | Status: new
Priority: normal | Milestone:
Component: General | Resolution:
Keywords: |
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Comment (by dufresnesteven):
I have no problem with this solution but just want to add an anecdote...
What is great about the WordPress community is that there are actual, kind
people there to help. I find when a Company/Community seems really
concerned with triaging my question, I can expect a fairly disconnected
impersonal response from the other side. Chatbots and other AI tools are
coming along to help with the triaging, but I still always have a better
experience when some "person" is there to help me as early as possible. So
whatever the solution for this problem is, ands it's definitely a problem,
it would be nice if we keep the human "first" interaction feel.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5539#comment:2>
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