[wp-meta] [Making WordPress.org] #5539: Create an "Ask a Question About WordPress" page

Making WordPress.org noreply at wordpress.org
Thu Dec 10 12:56:45 UTC 2020

#5539: Create an "Ask a Question About WordPress" page
 Reporter:  carike   |      Owner:  (none)
     Type:  defect   |     Status:  new
 Priority:  normal   |  Milestone:
Component:  General  |   Keywords:
 The Problem:

 Initially the first result on Google for the phrase "Ask a Question About
 WordPress" lead to a defunct plugin forum (see #5238).
 Users are not always sure where they should be asking their questions and
 this sometimes leads to friction when someone creates a Core / Meta
 ticket, or if they ask for help on Slack.

 The Proposed Solution:

 Create a "Ask a Question About WordPress" page on WordPress.org

 This page should use JavaScript to make an interactive decision-tree.

 Such a page could also be re-purposed as a custom 404 page (or could be
 redirected to) and was originally intended to be repurposed as a Lesson
 Plan as well.

 Similar, but customized approaches could be followed when a user is
 creating a topic on the Forums (@clorith as created a small demo of how
 this could work).

 Attached is the original rough outline of what the decision tree could
 look like.
 Some expansion (e.g. "I do not know" as an extra option for some
 questions) is still needed.

Ticket URL: <https://meta.trac.wordpress.org/ticket/5539>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org

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