[wp-meta] [Making WordPress.org] #5539: Create an "Ask a Question About WordPress" page
Making WordPress.org
noreply at wordpress.org
Thu Dec 10 12:56:45 UTC 2020
#5539: Create an "Ask a Question About WordPress" page
---------------------+--------------------
Reporter: carike | Owner: (none)
Type: defect | Status: new
Priority: normal | Milestone:
Component: General | Keywords:
---------------------+--------------------
The Problem:
Initially the first result on Google for the phrase "Ask a Question About
WordPress" lead to a defunct plugin forum (see #5238).
Users are not always sure where they should be asking their questions and
this sometimes leads to friction when someone creates a Core / Meta
ticket, or if they ask for help on Slack.
The Proposed Solution:
Create a "Ask a Question About WordPress" page on WordPress.org
This page should use JavaScript to make an interactive decision-tree.
Such a page could also be re-purposed as a custom 404 page (or could be
redirected to) and was originally intended to be repurposed as a Lesson
Plan as well.
Similar, but customized approaches could be followed when a user is
creating a topic on the Forums (@clorith as created a small demo of how
this could work).
Attached is the original rough outline of what the decision tree could
look like.
Some expansion (e.g. "I do not know" as an extra option for some
questions) is still needed.
--
Ticket URL: <https://meta.trac.wordpress.org/ticket/5539>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org
More information about the wp-meta
mailing list