[wp-meta] [Making WordPress.org] #5360: Prevent broken /support/ links

Making WordPress.org noreply at wordpress.org
Fri Aug 7 10:45:14 UTC 2020


#5360: Prevent broken /support/ links
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 Reporter:  jonoaldersonwp                 |      Owner:  (none)
     Type:  defect                         |     Status:  new
 Priority:  low                            |  Milestone:
Component:  International Sites (Rosetta)  |   Keywords:  seo
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 Many Rosetta sites link to a local /support/ URL (typically in the footer,
 but also from arbitrary in-content locations), but this page frequently
 doesn't exist and returns a 404.

 E.g., https://de-ch.wordpress.org/support/.

 This is a pretty terrible user experience, and represents many thousands
 of broken links throughout the ecosystem.

 I propose that the best way to fix this would be to:
 - Evaluate whether the request to the page returns a valid response, and
 if not;
 - Execute a 301 redirect to https://wordpress.org/support/

 Whilst it's not ideal to run this kind of logic at this point in the
 cascade, it means that we can don't need to manage adding/removing
 redirects if individual locales create dedicated support pages.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/5360>
Making WordPress.org <https://meta.trac.wordpress.org/>
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