[wp-meta] [Making WordPress.org] #5360: Prevent broken /support/ links
Making WordPress.org
noreply at wordpress.org
Fri Aug 7 10:45:14 UTC 2020
#5360: Prevent broken /support/ links
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Reporter: jonoaldersonwp | Owner: (none)
Type: defect | Status: new
Priority: low | Milestone:
Component: International Sites (Rosetta) | Keywords: seo
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Many Rosetta sites link to a local /support/ URL (typically in the footer,
but also from arbitrary in-content locations), but this page frequently
doesn't exist and returns a 404.
E.g., https://de-ch.wordpress.org/support/.
This is a pretty terrible user experience, and represents many thousands
of broken links throughout the ecosystem.
I propose that the best way to fix this would be to:
- Evaluate whether the request to the page returns a valid response, and
if not;
- Execute a 301 redirect to https://wordpress.org/support/
Whilst it's not ideal to run this kind of logic at this point in the
cascade, it means that we can don't need to manage adding/removing
redirects if individual locales create dedicated support pages.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5360>
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