[wp-meta] [Making WordPress.org] #5170: Plugin Directory: Change the text of the "Issues resolved in last two months" stat.

Making WordPress.org noreply at wordpress.org
Fri Apr 24 14:45:04 UTC 2020


#5170: Plugin Directory: Change the text of the "Issues resolved in last two
months" stat.
------------------------------+--------------------
 Reporter:  arglab            |      Owner:  (none)
     Type:  enhancement       |     Status:  new
 Priority:  normal            |  Milestone:
Component:  Plugin Directory  |   Keywords:
------------------------------+--------------------
 I asked the support moderators in Slack if developers should leave tickets
 as unresolved or mark them as solved if the developer has replied to a
 question but the original poster never follows up. They replied that those
 are not "tickets" but "topics", and that it's fine to leave them open
 forever if the user leaves if abandoned.
 (https://wordpress.slack.com/archives/C02RQC6RW/p1587734160248400)

 On the other hand, on the Plugin Directory, WordPress refers to those
 topics as "issues" in the stat "Issues resolved in last two months",
 included in the section "Support", and it calls the button "View support
 forum".

 From the eyes of a user, those unsolved topics are seen as unsolved bugs.
 Maybe changing that string to "Topics resolved in the last two months"
 would make it more clear.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/5170>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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