[wp-meta] [Making WordPress.org] #5170: Plugin Directory: Change the text of the "Issues resolved in last two months" stat.
Making WordPress.org
noreply at wordpress.org
Fri Apr 24 14:45:04 UTC 2020
#5170: Plugin Directory: Change the text of the "Issues resolved in last two
months" stat.
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Reporter: arglab | Owner: (none)
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Plugin Directory | Keywords:
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I asked the support moderators in Slack if developers should leave tickets
as unresolved or mark them as solved if the developer has replied to a
question but the original poster never follows up. They replied that those
are not "tickets" but "topics", and that it's fine to leave them open
forever if the user leaves if abandoned.
(https://wordpress.slack.com/archives/C02RQC6RW/p1587734160248400)
On the other hand, on the Plugin Directory, WordPress refers to those
topics as "issues" in the stat "Issues resolved in last two months",
included in the section "Support", and it calls the button "View support
forum".
From the eyes of a user, those unsolved topics are seen as unsolved bugs.
Maybe changing that string to "Topics resolved in the last two months"
would make it more clear.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5170>
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