[wp-meta] [Making WordPress.org] #4739: Signup flow needs tweaking to reduce unconfirmed accounts

Making WordPress.org noreply at wordpress.org
Thu Oct 10 00:52:20 UTC 2019

#4739: Signup flow needs tweaking to reduce unconfirmed accounts
 Reporter:  dd32                    |       Owner:  dd32
     Type:  defect                  |      Status:  assigned
 Priority:  normal                  |   Milestone:
Component:  Login & Authentication  |  Resolution:
 Keywords:                          |

Comment (by dd32):

 Replying to [comment:9 casiepa]:
 > @dd32 Do you somewhere in the email want to mention that the password
 has to be set within 14 days otherwise the pending account will be
 destroyed (and so the process has to be repeated) ?

 It used to be 7 days, and then the activation link would expire, the user
 would end up on a confused page, and they'd have to do the password reset
 flow (which wasn't obvious).

 Adding something to the email, in addition to a "The link you've followed
 has expired" was on my internal TODO list, but wasn't a priority given the
 small number of people it affects - Most people complete signup within a
 few hours (Most i've seen in the last month was ~23hrs), or never do it.

Ticket URL: <https://meta.trac.wordpress.org/ticket/4739#comment:10>
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