[wp-meta] [Making WordPress.org] #4455: Make it easier to notify plugin/theme authors to make their code translatable

[Making WordPress.org]

#4455: Make it easier to notify plugin/theme authors to make their code
translatable
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 Reporter:  Travel_girl               |       Owner:  ck3lee
     Type:  enhancement               |      Status:  assigned
 Priority:  normal                    |   Milestone:
Component:  Translate Site & Plugins  |  Resolution:
 Keywords:                            |
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Old description:

> When trying to translate a Theme/Plugin that is not translatable, you get
> the follow notification:
>
> >> This plugin is not properly prepared for localization (View detailed
> logs on Slack). If you would like to translate this plugin, please
> contact the author.
>
> When clicking on "please contact the author" you get to the support forum
> and can open a new support ticket.
>
> I noticed that new polyglots contributors are a bit unsure what to write
> to the developers.
>
> I suggest to help the translator by pre enter a little text. For example:
>
> " Title: [Plugin Name] is not properly prepared for translation
>
> Message:
>
> Dear Plugin/Theme-Author,
>
> I wanted to translate your plugin, but its not properly prepared for
> translation. Could you please add this to your plugin, so the community
> can translate your plugin to make it more accessible for more users?
>
> You can find more information here:
> https://developer.wordpress.org/plugins/internationalization/how-to-
> internationalize-your-plugin/
>
> Thank you! 😃"
>

> With this feature we would make the workflow easier for translators and
> could increase awareness for i18n in plugins and themes.
>
> The problem I have noticed is, that if the same person send a identical
> support request to multiple developers in the support forum, you get an
> error message because of duplicate tickets.
>
> Because of that I suggest to add the name of the plugin/theme in the
> ticket title.

New description:

 When trying to translate a Theme/Plugin that is not translatable, you get
 the follow notification:

 >> This plugin is not properly prepared for localization (View detailed
 logs on Slack). If you would like to translate this plugin, please contact
 the author.

 When clicking on "please contact the author" you get to the support forum
 and can open a new support ticket.

 I noticed that new polyglots contributors are a bit unsure what to write
 to the developers.

 I suggest to help the translator by pre enter a little text. For example:

 " Title: [Plugin Name] is not properly prepared for translation

 Message:

 Dear Plugin/Theme-Author,

 I wanted to translate your plugin, but its not properly prepared for
 translation. Could you please add this to your plugin, so the community
 can translate your plugin to make it more accessible for more users?

 You can find more information here:
 https://developer.wordpress.org/plugins/internationalization/how-to-
 internationalize-your-plugin/

 Thank you! "


 With this feature we would make the workflow easier for translators and
 could increase awareness for i18n in plugins and themes.

 The problem I have noticed is, that if the same person send a identical
 support request to multiple developers in the support forum, you get an
 error message because of duplicate tickets.

 Because of that I suggest to add the name of the plugin/theme in the
 ticket title.

--

Comment (by casiepa):

 How about adding an extra line like 'Still have questions? Join us on
 slack (http://make.wordpress.org/chat) and drop your question in the
 #meta-i18n channel.' ?
 If that's not the appropriate channel then even ours, #polyglots, would be
 fine.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/4455#comment:3>
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