[wp-meta] [Making WordPress.org] #4190: Plugin Stats is showing wrong information about active versions

Making WordPress.org noreply at wordpress.org
Thu Feb 21 02:00:38 UTC 2019

#4190: Plugin Stats is showing wrong information about active versions
 Reporter:  onetarek          |       Owner:  (none)
     Type:  defect            |      Status:  closed
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:  invalid
 Keywords:                    |
Changes (by dd32):

 * status:  new => closed
 * resolution:   => invalid


 Hi @onetarek,

 Due to how the WordPress update system works, this is unfortunately kind
 of expected under some circumstances.

 WordPress bases it's plugin matching on a few fields, but the slug (aka,
 folder name) is the primary method of matching an installed plugin to it's
 WordPress.org counterpart.

 It seems that a number of users have likely installed your
 https://wordpress.org/plugins/wp-ad-guru-lite/ plugin into a `wp-ad-guru`
 folder - possibly if they downloaded the plugin from your site or manually
 installed it from WordPress.org?

 The users who have installed the lite version into a folder without
 `-lite` on it, are now going to receive update notifications to update to
 the latest version of https://wordpress.org/plugins/wp-ad-guru/ as it
 matches the plugin "better".

 Looking at the underlying data for the calculations, it looks like users
 installing the plugin into a different folder name is the likely cause,
 but I can't verify it against sites.
 There's also a number of data points for versions `1.7.1`, and `1.8.0` for
 `wp-ad-guru` which might help you identify why WordPress sites are
 reporting that they've got those versions installed to us.

 As the data is reported to WordPress.org by WordPress sites itself,
 there's nothing we can really do here to match the data up against the
 correct plugin any further than already happens, but I can confirm that
 the data-points for the `wp-ad-guru-lite` plugin did NOT decrease when
 `wp-ad-guru` was launched, so if this is indeed `lite` installs showing up
 as `wp-ad-guru` they were previously not included in the `wp-ad-guru-lite`

 I'm going to close this as `invalid` as it doesn't appear to be anything
 wrong with the systems, you're still free to comment and ask any follow up
 questions and I'll see them.

Ticket URL: <https://meta.trac.wordpress.org/ticket/4190#comment:2>
Making WordPress.org <https://meta.trac.wordpress.org/>
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