[wp-meta] [Making WordPress.org] #2843: Slack: Add ?support Slackbot auto-response
Making WordPress.org
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Thu Nov 1 05:46:46 UTC 2018
#2843: Slack: Add ?support Slackbot auto-response
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Reporter: melchoyce | Owner: (none)
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Slack & IRC | Resolution:
Keywords: |
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Comment (by garrett-eclipse):
This would be nice, I agree with @melchoyce it should be a manual-trigger
and not a bot as they can provide the @username to make it personalized.
Most times the community response on these requests is great. But often
language barriers or even complete lack of response can lead to confusion
and frustration by the WP user requesting support and leaving feeling like
they were _doing_it_wrong.
And looking up the links for those support links every time takes a minute
where the trigger can be done in a second.
Thanks for reading me.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/2843#comment:8>
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