[wp-meta] [Making WordPress.org] #2843: Slack: Add ?support Slackbot auto-response

Making WordPress.org noreply at wordpress.org
Thu Nov 1 05:46:46 UTC 2018


#2843: Slack: Add ?support Slackbot auto-response
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 Reporter:  melchoyce    |       Owner:  (none)
     Type:  enhancement  |      Status:  new
 Priority:  normal       |   Milestone:
Component:  Slack & IRC  |  Resolution:
 Keywords:               |
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Comment (by garrett-eclipse):

 This would be nice, I agree with @melchoyce it should be a manual-trigger
 and not a bot as they can provide the @username to make it personalized.

 Most times the community response on these requests is great. But often
 language barriers or even complete lack of response can lead to confusion
 and frustration by the WP user requesting support and leaving feeling like
 they were _doing_it_wrong.

 And looking up the links for those support links every time takes a minute
 where the trigger can be done in a second.

 Thanks for reading me.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/2843#comment:8>
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