[wp-meta] [Making WordPress.org] #3712: Identify unresolved topics when the last reply is from a support role

Making WordPress.org noreply at wordpress.org
Fri Jul 13 06:58:21 UTC 2018


#3712: Identify unresolved topics when the last reply is from a support role
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 Reporter:  amboutwe        |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by TacoVerdo):

 I prefer the idea of color coding too. Imho the coding should only visible
 to users to have 'rights' on that specific forum, so support staff,
 contributors and committers.

 Possible colors:
 * Green: resolved ticket
 * Yellow: last reply by user with rights on that forum
 * Orange: last reply by any other user (less than 48 hours old)
 * Red: last reply by any other user (48+ hours old)
 * Blue: last reply by a forum mod

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Ticket URL: <https://meta.trac.wordpress.org/ticket/3712#comment:3>
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