[wp-meta] [Making WordPress.org] #3455: Add New Onboarding/Concierge Team

[Making WordPress.org]

#3455: Add New Onboarding/Concierge Team
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 Reporter:  danieltj  |       Owner:
     Type:  task      |      Status:  reopened
 Priority:  normal    |   Milestone:
Component:  General   |  Resolution:
 Keywords:            |
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Changes (by danieltj):

 * keywords:  close =>
 * status:  closed => reopened
 * resolution:  maybelater =>


Comment:

 After much discussion in #community (+ P2 post) and also in #marketing,
 whilst there has been some points raised that there will be overlap,
 points have also been raised about how it's necessary and valid for a new
 team to operate even with the efforts that other teams are currently
 doing.

 Please can a new team be created on the Make site for Make WordPress
 Welcoming, (Welcoming Team) please? There are quite a few people who have
 stepped forward and said they'd be interested in helping. I'd like to lead
 the team but closely with aid from the people who have expressed an
 interest in it.

 Overall, the biggest concern we've had is that there would be a slight
 overlap in team operations, however myself, and others who have expressed
 an interest in this team have duly noted that the direct impact of this
 team is not covered by other teams at the moment. I definitely see
 potential for close working with other teams, namely Marketing however the
 sole purpose isn't covered by what the Marketing team already do.

 The vision for this new team is to be the first port of call for new
 contributors wanting to get involved. Guides on what to do and where to go
 to do contributions (which Marketing have worked on) will be essential.
 Support on how to get environments setup to be contribution ready for
 WordPress. Possibility of mentoring programmes for continued support for
 contributors wanting to get heavily involved with things like core
 contributions and feature projects. Not to mention, generally working
 closely with other teams to ensure it's easy to join in and help.

 I do also see the need for a new forum in the support forums at some
 point, however that isn't something that would be necessary to begin with.
 Our approach is fairly simple though; make WordPress more welcoming to new
 contributors who want to get involved but don't know how. Whilst this can
 be done at WordCamps with a contributor day, it's usually not enough to
 ensure people are setup correctly and ready to start committing to a
 project, whether it's code, designs or ideas. So this team would play an
 instrumental part in every other team currently available.

 :)

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Ticket URL: <https://meta.trac.wordpress.org/ticket/3455#comment:9>
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