[wp-meta] [Making WordPress.org] #3239: Plugin notifications
Making WordPress.org
noreply at wordpress.org
Thu Feb 15 11:28:22 UTC 2018
#3239: Plugin notifications
----------------------------+-----------------------
Reporter: tazotodua | Owner:
Type: enhancement | Status: reopened
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Keywords: 2nd-opinion |
----------------------------+-----------------------
Comment (by LewisCowles):
Just to link in I feel this is important to have option for auto-
subscribing.
@tazotodua I love your passion, had the same initial thought process, but
maybe calm down a notch.
https://wordpress.slack.com/archives/C02QB8GMM/p1518687074000399
https://wordpress.slack.com/archives/C02QB8GMM/p1518687144000075
https://wordpress.slack.com/archives/C02QB8GMM/p1518687356000411
https://wordpress.slack.com/archives/C02QB8GMM/p1518687389000418
https://wordpress.slack.com/archives/C02QB8GMM/p1518687408000416
https://wordpress.slack.com/archives/C02QB8GMM/p1518687656000373
https://wordpress.slack.com/archives/C02QB8GMM/p1518689921000140
https://wordpress.slack.com/archives/C02QB8GMM/p1518693392000403
https://wordpress.slack.com/archives/C02QB8GMM/p1518693584000391
So I didn't know about meta trac either :S but here is a bit more
information involving @clorith from the slack.
I fully accept auto-subscribing may not be the fix, but feel this is a
problem, and could be leading to less than stellar outcomes from plugin
support (even if just in a minority of cases).
Finding a solution way to update a support team automatically when a
plugin is submitted, with a mechanism for them to then manually drop the
reins if they don't help them, would help me.
The support request I received were actually two 5-star reviews, so it's
not always about problems being reported, but opportunities for outreach
to those using plugins.
--
Ticket URL: <https://meta.trac.wordpress.org/ticket/3239#comment:7>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org
More information about the wp-meta
mailing list