[wp-meta] [Making WordPress.org] #3259: Gmail adds different emails from contact forms in the same thread
Making WordPress.org
noreply at wordpress.org
Wed Nov 8 21:09:00 UTC 2017
#3259: Gmail adds different emails from contact forms in the same thread
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Reporter: casiepa | Owner:
Type: defect | Status: new
Priority: normal | Milestone:
Component: WordCamp Site & Plugins | Keywords:
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When creating a contact form on a wordcamp site and forwarding the form
content to a gmail address, gmail is grouping different forms together in
the same thread, making it difficult to work on the inbox. All emails have
the same subject ( [aH6FlOBO] WordCamp Contact Request ) except for the
unique ID in between the brackets.
Looking around for explanations, the best one I found was :
{{{
Gmail joins messages into conversations based entirely and only on the
subject content.
It sometimes does not join messages together if there are time gaps
between them.
It never joins messages together in a conversation if the subject line is
different except when the subject begins with a phrase within square
brackets!!
Gmail ignores the square bracketed part to assist in the handling of
messages from Google groups.
}}}
So as the unique ID between the brackets is skipped, the subject is the
same and multiple email are going together in the same thread in gmail.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/3259>
Making WordPress.org <https://meta.trac.wordpress.org/>
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