[wp-meta] [Making WordPress.org] #718: Increase Support Visibility with Orange

Making WordPress.org noreply at wordpress.org
Tue May 23 18:32:03 UTC 2017

#718: Increase Support Visibility with Orange
 Reporter:  macmanx               |       Owner:
     Type:  enhancement           |      Status:  new
 Priority:  normal                |   Milestone:
Component:  General               |  Resolution:
 Keywords:  needs-ui ui-feedback  |

Comment (by macmanx):

 It's hard to say on that front @karmatosed

 As you noted, we don't really have any data. Anecdotally, the prior
 observation was made based on the amount of folks reaching out on IRC and
 even WordPress.com forums because they couldn't find the WordPress.org
 forums, as well as a number of "WordPress has no Support" blog posts and
 such that were going around.

 Since the re-design, incoming support topics seem to have decreased some,
 but the misdirection and statements of no support appear to have stopped.
 There's no data, so it's really impossible to say if that's related in any

 Leaving it as-is would probably be fine at this point.

Ticket URL: <https://meta.trac.wordpress.org/ticket/718#comment:16>
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