[wp-meta] [Making WordPress.org] #2699: Add a new role to the forums: plugin/theme support

[Making WordPress.org]

#2699: Add a new role to the forums: plugin/theme support
----------------------------+------------------
 Reporter:  TacoVerdo       |       Owner:
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
----------------------------+------------------

Comment (by wfasa):

 I wanted to pitch in here and argue for the exact same thing but for a
 different reason. While I agree with all of the above, I think adding a
 support role could also increase security. If an account with commit
 privileges was compromised it could cause a lot of trouble for the plugin
 authors, plugin users and potentially also for wordpress.org staff
 (helping authors clean up the mess). Users who only work the forums
 providing support do not need commit privileges. So for security reasons,
 it makes sense to limit commit privileges to only those who actually need
 it. I'm therefore very much in favor of a separate support role that

 1. Allows thread resolve but not code commit
 2. Is not subject to spam filtering/rate limiting
 3. Shows up with a "support" tag in the forums

 Thanks to @ocean90 for showing me this thread. And re:@kraftbj comment
 above, in Wordfence 6.3.5 we made a slight modification so readme.txt
 files will now only be flagged in scan if "High sensitivity" scan option
 is enabled. You may still see those warnings, but it shouldn't be as
 often.

--
Ticket URL: <https://meta.trac.wordpress.org/ticket/2699#comment:26>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org