[wp-meta] [Making WordPress.org] #2596: Support Templates ala Github

Making WordPress.org noreply at wordpress.org
Wed Mar 22 21:28:30 UTC 2017

#2596: Support Templates ala Github
 Reporter:  webdevmattcrom  |      Owner:
     Type:  enhancement     |     Status:  new
 Priority:  normal          |  Milestone:
Component:  Support Forums  |   Keywords:
 In a similar vein to #363, it would be useful to allow plugin/theme
 authors to provide a support template for users to submit their support
 requests based on pre-given questions.

 Github implemented it this way:

 Potentially, a plugin author could include a file in their repo called
 .support to pre-populate the New Ticket field. It's unclear to me the
 complexity of this request but it would certainly make the back and forth
 of support tickets in the Support Forum in general much more efficient if

Ticket URL: <https://meta.trac.wordpress.org/ticket/2596>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org

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