[wp-meta] [Making WordPress.org] #2596: Support Templates ala Github
Making WordPress.org
noreply at wordpress.org
Wed Mar 22 21:28:30 UTC 2017
#2596: Support Templates ala Github
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Reporter: webdevmattcrom | Owner:
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Support Forums | Keywords:
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In a similar vein to #363, it would be useful to allow plugin/theme
authors to provide a support template for users to submit their support
requests based on pre-given questions.
Github implemented it this way:
https://github.com/blog/2111-issue-and-pull-request-templates
Potentially, a plugin author could include a file in their repo called
.support to pre-populate the New Ticket field. It's unclear to me the
complexity of this request but it would certainly make the back and forth
of support tickets in the Support Forum in general much more efficient if
well-implemented.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/2596>
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