[wp-meta] [Making WordPress.org] #2992: Self-serve ticket invoices for WordCamp Attendees

Making WordPress.org noreply at wordpress.org
Fri Jul 21 22:38:40 UTC 2017

#2992: Self-serve ticket invoices for WordCamp Attendees
 Reporter:  andreamiddleton          |      Owner:
     Type:  enhancement              |     Status:  new
 Priority:  normal                   |  Milestone:
Component:  WordCamp Site & Plugins  |   Keywords:
 In the European Union especially, people who buy WordCamp tickets through
 their company or as a professional activity need a particular kind of
 invoice for the registration payment for tax reasons. Currently, the
 workflow is for organizers to manually edit a text document for each
 ticket purchaser, and send the invoices out by email. This can be the
 entire job for 1-2 volunteers, depending on the size of the event. Yuck!

 Here's a suggestion for how we could make ticket invoices self-serve for

 Add the following questions to the default/suggested questions on a new
 CampTix ticket:

 Will you need an invoice for this purchase for tax purposes? (Y/N)*
 If yes, please enter your company details below:

 *It's ideal to have two questions here, I think, because then organizers
 can email everyone who checked "Yes" with a reminder email that includes
 their access token.

 After the ticket is purchased, the default confirmation email to the
 attendee will have the additional text:

 "To download a copy of your invoice for this ticket, click here:

 And then on the Access Token page (where attendees can also request a
 refund), there will be a button or link that says "Download an invoice" or
 similar, and a ticket invoice showing the purchase info, including the
 company information provided by the purchaser, will be downloaded by the

 Here's an example of a ticket invoice template:

 We do have a PDF generator plugin on WordCamp.org called "WordCamp Docs"
 if that's relevant or helpful.

Ticket URL: <https://meta.trac.wordpress.org/ticket/2992>
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