[wp-meta] [Making WordPress.org] #1661: Make a way to "suggest" users ask for support before they leave a 3 star or below on the .org Repository.
Making WordPress.org
noreply at wordpress.org
Thu Feb 9 22:45:02 UTC 2017
#1661: Make a way to "suggest" users ask for support before they leave a 3 star or
below on the .org Repository.
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Reporter: slickremix | Owner:
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: General | Resolution:
Keywords: |
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Comment (by slickremix):
@philclothier We agree! Funny because our friend who runs a rather large
Etsy store told me about how when Etsy added this simple feature it really
had an impact on people (about to be leaving a bad review) saw her
company! She said she also noticed a drop in negative reviews and an
increase in those people requesting help. Etsy, Like WordPress, has other
areas/ways of getting help (for example clicking the support tab) but not
every person realizes this and the more easy ways to get help for a user
the better! Right?! it's really a common sense win - win IMO
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Ticket URL: <https://meta.trac.wordpress.org/ticket/1661#comment:6>
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