[wp-meta] [Making WordPress.org] #1661: Make a way to "suggest" users ask for support before they leave a 3 star or below on the .org Repository.

Making WordPress.org noreply at wordpress.org
Thu Feb 9 22:45:02 UTC 2017


#1661: Make a way to "suggest" users ask for support before they leave a 3 star or
below on the .org Repository.
-------------------------+------------------
 Reporter:  slickremix   |       Owner:
     Type:  enhancement  |      Status:  new
 Priority:  normal       |   Milestone:
Component:  General      |  Resolution:
 Keywords:               |
-------------------------+------------------

Comment (by slickremix):

 @philclothier We agree! Funny because our friend who runs a rather large
 Etsy store told me about how when Etsy added this simple feature it really
 had an impact on people (about to be leaving a bad review) saw her
 company! She said she also noticed a drop in negative reviews and an
 increase in those people requesting help. Etsy, Like WordPress, has other
 areas/ways of getting help (for example clicking the support tab) but not
 every person realizes this and the more easy ways to get help for a user
 the better! Right?! it's really a common sense win - win IMO

--
Ticket URL: <https://meta.trac.wordpress.org/ticket/1661#comment:6>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


More information about the wp-meta mailing list