[wp-meta] [Making WordPress.org] #2596: Support Templates ala Github

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Mon Dec 11 13:13:15 UTC 2017


#2596: Support Templates ala Github
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 Reporter:  webdevmattcrom  |       Owner:
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by ben.meredith@…):

 This is a "help users learn how to get better support" type of issue.

 The more educated the user is on how the WP ecosystem works, the better
 their support tickets will be. Unless there's a technological blocker
 here, I see nothing but upside to being able to help users ask for help in
 a better way.

 Often I'll get support requests that assume, for example, that I
 automatically know from their username where they have installed my
 plugin.

 The more rails we can give them to run on, the better.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/2596#comment:8>
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