[wp-meta] [Making WordPress.org] #2596: Support Templates ala Github

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Fri Dec 8 13:54:58 UTC 2017

#2596: Support Templates ala Github
 Reporter:  webdevmattcrom  |       Owner:
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |

Comment (by brothman01):

 Recently Evan Herman and I were at a contributors day answering support
 questions on the forum and we were talking about how annoying some
 questions were because they are unclear and force the responder to both
 guess what the question is asking and come up with the answer. We came up
 with a very simple solution:
 There should be a template for a the first post of every thread:

 [Question in one or two sentences]
 [Other relevant details]
 [link to site]
 [What you tried]
 [What result you want]

 This template would just be default text that shows in the question box so
 that the user can choose to stick to the template or delete it ask a
 custom question if they prefer. This would allow questions on the forums
 to be asked and answered a lot more efficiently.

 There could be a file to include like Matt said or just have a template
 that goes to every question.  I like Matt's idea more because it allows
 the plugin author to customize their forum a little more, but either
 solution is an improvement over the current situation where we do not have
 any template.

Ticket URL: <https://meta.trac.wordpress.org/ticket/2596#comment:2>
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